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April 06, 2017

The challenges of the E-commerce in Mexico 2017

On March 22th The Cocktail presented it in a public event at WeWork facilities in Mexico City

On March 22th The Cocktail presented in a public event at WeWork facilities in Mexico City, the report of the study “The E-Commerce challenges in Mexico for 2017” in partnership with the ISDI. At the event, where more than 120 people assisted, the main insights of the study were presented, most of them with a lot of relevance for the industry:

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  • 8 out of 10 Mexican internet users have done an online purchase of services or products in the last year. The most purchased categories are Travel, Events followed by Electronic and Fashion, it’s important to mention that 70% of the people that purchase on the travel category have done it at least one time in the last year.
  • Talking about the devices used while doing research before the purchase, the Smartphone gains relevance and overcomes the desktop computer. Still the 54% of purchases are done through a desktop computer.
  • Regarding the payment methods online, credit card is the most used followed by debit card and Paypal. For the non-banked people, the payment on the physical and convenience store become more relevant.


“The challenges of the E-commerce in Mexico 2017” is based on an online survey among 1.009 internet users between 18 and 55 years old, done that last February.

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